Mindset

Whether you want to make more money, make things better for other people or both, this is a good place to start.

The chapters guide you through the website and shows you common issues, how they can be managed (with kindness) and also links to the tools you'll need for that part.

Chapters 1-4: Mindset

I recommend that you read through a section at a time before you start putting it into practice. This is because some of the strategies might be a big change for you or your team, so for every step try to digest, discuss then deliver.

1. The Kinder Mindset

2. The Unkind Mindset

3. Kindness vs. Business

4. The causes of unkindness

Chapters 5+ Applying the Mindset

I recommend that you read through a section at a time before you start putting it into practice. This is because some of the strategies might be a big change for you or your team, so for every step try to digest, discuss then deliver.

5. Kindness & Process

Coming soon

At the end of each section (before you move onto the next one) you'll be asked to digest (think about what you've just read), discuss (talk the ideas through with other people, especially team-mates, peers and colleagues) and deliver (put what you've learned into practice). Some sections will be more about digesting, some about discussion and some delivery.

Read part 1. The Kinder Mindset